EasyGift FAQs

What is EasyGift?‍
EasyGift is an app that lets you automatically include products in your customers carts when specific trigger conditions are met.

How do I install it?
You can install it from the Shopify App Store here.

How many rules can I have?
You can have unlimited rules with the premium subscription.

How do I edit or delete a rule?
Click the rule name, and you can edit it. Delete it by clicking the delete button in the bottom left corner.

What is a trigger?
An offer rule will execute if a customer activates a trigger, this can be related to cart value or specific products.

How do I stop a customer removing the reward product?
To keep the reward product in a customers cart, enable the setting - Prevent customers removing added items from the cart. We recommend using this if you are adding a deposit or surcharge to the order and you do not wish the customer to remove the added product.

‍What does the "Rule works in reverse" checkbox do?
This applies if a customer meets the trigger for a rule to be executed, (for example achieving a specific cart value), but then makes a change that makes that condition false (for example removing an item that brings the cart value below the trigger value). If checked, EasyGift will remove the item from the customer's cart when this happens.

Can I ask you another question?

Sure thing! Email us here.

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